Privacy with Peck

1. How can I report a user for inappropriate behavior?

Something feel off? Trust your gut. Reporting takes a few taps, and it's always confidential.

In danger right now? Call your local emergency number first.

1. Go to your Matches or chat and open their profile.
2. Tap the three dots (⋮) at the top right.
3. Tap Report.
4. Choose the reason that fits best.
5. Add screenshots if you have them (optional, but they help us act faster).
6. Tap Submit.

Report anything that doesn't feel right, like harassment, threats, unwanted explicit content, fake profiles, scams, someone asking for money, or someone who seems under 18.

You never owe anyone a reply. Unmatch or block them anytime to cut contact straight away.

2. What happens after I report someone?

Thanks for speaking up. Here's what happens next:

• Our team reviews every report, including any screenshots you added.
• If someone broke our Community Guidelines, we take action.
• Reports are confidential, so they won't know it was you.
• To protect everyone's privacy, we can't share the outcome with you.

You can block or unmatch them anytime.

3. What happens when I block someone on Peck Dating App?

Once you block someone, they disappear from your Chats, Matches, Hoot, Discover, Notifications and Dashboard.

1. Open their profile from your matches or chat.
2. Tap the three dots at the top right.
3. Tap Block and confirm with Yes.

Do they find out? [Answer]

If they broke our rules, report them too so our team can step in.

4. How do I unmatch someone?

Not feeling it anymore? That's okay.

1. Open their profile from your matches or chat.
2. Tap the three dots at the top right.
3. Tap Disconnect and confirm with Yes.

5. Can I pause or temporarily deactivate my account on Peck Dating?

Yes. Need a break? Totally valid. Deactivate your account:

1. Tap your profile icon at the top left.
2. Go to Settings.
3. Tap Deactivate Profile.
4. Choose a reason and tap Deactivate My Account.

Want to come back? Just log back in within 30 days and your account is restored. If you don't log in within 30 days, your account is permanently deleted.

6. How do I delete my account permanently from Peck Dating?

Before you delete: cancel Peck Pass in the App Store or Google Play. Deleting your account does notcancel your subscription.

1. Tap your profile icon at the top left.
2. Go to Settings.
3. Tap Delete Profile.
4. Choose a reason and tap Delete My Account.

Deleting is instant and permanent, so there's no coming back. Just need a break? Deactivate your account instead, and log back in within 30 days to restore it.

7. What's the difference between deactivating and deleting my account? (new)

Two ways to step away. Pick the one that fits:

	Deactivate	Delete
What happens	Your account is paused	Your account is gone
Can I come back?	Yes, log back in within 30 days	No, it's instant and permanent
After 30 days	Permanently deleted if you don't log in	—

Not sure? Deactivate first. You can always come back.

Either way, cancel Peck Pass in your app store first. Deactivating or deleting doesn't stop your subscription.

8. How do I contact Peck Dating App support?

Real humans, real help. Reach us any of these ways:

• Email support@peckdating.com
• In the app: tap your profile icon at the top left, go to Support and tap the email link
• Submit a request on this help center
• Chat with our AI agent for instant answers: profile icon › Support › Talk to our AI agent

Tip: include the phone number or email you signed up with, so we can find your account faster.

9. Can I suggest features to Peck Dating?

Yes please, we love hearing from you.

1. Tap your profile icon at the top left.
2. Go to Settings.
3. Tap Feedback, add your idea and submit.

Your ideas help shape what we build next.

10. Is my data safe on Peck Dating?

We take your privacy seriously and protect your data in line with our Privacy Policy.

For the full details on what we collect, why, and the choices you have, read our Privacy Policy.